7c777's Privacy Policy

1. Introduction and Scope

7c777 (https://7c777app.cam) is an online gaming and sports betting platform operated for users in Bangladesh. This privacy policy ("Policy") describes how 7c777 collects, processes, stores, and protects your personal information.

By accessing our site, creating an account, or using any of our services, you are considered to have accepted the terms of this policy. This policy forms an integral part of our Terms and Conditions, and both documents are effective together.

This policy applies only to 7c777's own website and mobile application. We are not responsible for any third-party websites or services.

2. Types of Information We Collect

7c777 may collect your information across several categories. The types of information are described below:

2.1 Information You Provide Directly

Information you provide directly during registration or account management:

• Full name and date of birth
• Mobile number and email address
• Password (stored in encrypted form)
• Payment information — bKash, Nagad, Rocket, Upay, or bank account number
• Documents provided for identity verification (National ID or passport details)

2.2 Automatically Collected Information

Some information is collected automatically when you use the site:

• IP address and device identifier
• Browser type and operating system
• Time spent on the site and list of pages visited
• Login times, transaction history, and gaming activity logs
• Data obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For identity verification, fraud prevention, or payment processing, we may also receive information from authorised third parties. This information is always processed in accordance with security and privacy standards.

3. Purpose of Data Collection

7c777 collects your personal information only for specific and legitimate purposes. These purposes are:

• Account Creation and Management: Completing the registration process, ensuring login security, and keeping your account secure.
• Payment Processing: Correctly processing deposit and withdrawal requests and ensuring the security of financial transactions.
• Identity Verification: Confirming a customer's age and identity in compliance with applicable regulations.
• Customer Support: Resolving your questions and complaints via live chat and email.
• Fraud and Security Monitoring: Identifying unusual activity and maintaining site security.
• Responsible Gaming Support: Monitoring gaming behaviour and providing assistance where needed.
• Service Improvement: Analysing user experience to improve the platform.
• Relevant Communications: Sending important updates, bonus offers, and promotional information (with your consent only).

4. Data Use Policy

7c777 follows the principles below when using your information:

4.1 Minimum Data Collection

We collect only the information that is genuinely necessary to provide the service. Unnecessary or excessive data is not collected.

4.2 Purpose Limitation

Collected information is used only for the purpose for which it was gathered. Use of data for different or incompatible purposes is avoided.

4.3 Data Accuracy

You are partly responsible for keeping the information in your profile accurate and up to date. You can correct your information at any time from your account settings, or contact our customer support for assistance.

4.4 Marketing Communications

If you do not wish to receive promotional communications from us, you can opt out at any time by contacting our customer support. Even after opting out, essential service-related messages (transaction confirmations, security alerts) will continue to be sent.

5. Sharing Information with Third Parties

7c777 never sells your personal information. However, information may be shared with third parties in certain specific situations:

5.1 Service Provider Partners

Information may be shared with selected organisations for payment processing (bKash, Nagad, Rocket, Upay, and banking infrastructure), identity verification, technical infrastructure, and customer support operations. These organisations operate under 7c777's strict privacy standards and may not use the information provided for their own purposes.

5.2 Game Software Providers

Minimal gameplay-related information (session ID, bet amount) may be shared with Pragmatic Play, PG Soft, JILI, Evolution, Spribe, and other game developers, which is necessary for the game to function correctly.

5.3 Legal Obligations

Information may be disclosed in response to a court order or a lawful request from a government authority. In such cases, we disclose only the information that is legally required.

5.4 Business Transfers

If any part of 7c777's business is transferred through a merger or acquisition, your information may also form part of that transfer. However, the new controlling party will also be required to comply with this privacy policy.

6. Cookies and Tracking Technologies

7c777 uses cookies and similar tracking technologies to improve site functionality and personalise your experience.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, store security tokens, and run the site's basic functions. Disabling these may prevent the site from working correctly.
• Functionality Cookies: Used to remember your preferences (language, theme settings) and maintain continuity of your previous activity on the site.
• Analytics Cookies: Used to understand which parts of the site are used most and how users navigate the site. This information is analysed in aggregate.

6.2 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may disrupt key functions such as login and payment.

7. Data Storage and Security

The security of your information is one of 7c777's top priorities. We take the following technical and organisational measures:

7.1 Encryption

All communication between the site and our servers is encrypted using SSL/TLS technology. Passwords are not stored directly; a strong hashing algorithm is used instead.

7.2 Retention Period

Your information is retained for as long as your account remains active. After account closure, financial and identity verification data is kept for the period required by applicable law. After that, data is securely deleted or anonymised.

7.3 Response to Security Breaches

If a security breach occurs, affected users will be notified as quickly as possible and immediate steps will be taken to minimise harm.

8. Your Rights

As a user of 7c777, you have the following rights over your personal information:

• Right to Access: You can request to know what information has been collected about you.
• Right to Rectification: You can request correction of inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you can request that your information be deleted. However, some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In certain cases, you can request that the scope of use of your information be limited.
• Right to Data Portability: You can request to receive information relating to you in a standard format.
• Right to Withdraw Consent: You can request at any time that processing of information provided on the basis of consent be stopped.

To exercise any of these rights, please contact our customer support. Requests will be responded to within a reasonable time of receipt.

For more information on playing responsibly at 7c777 and managing your gaming habits, you can read our Responsible Gaming Guidelines.

9. Privacy of Minors

7c777 strictly prohibits its services for anyone under the age of 21. The platform is operated exclusively for adults aged 21 and over.

An age verification process is carried out at the time of registration. If a minor creates an account using false information, the account will be closed and the associated information deleted as soon as this is identified. If you believe someone you know is violating this policy, please notify our customer support.

10. Changes to This Policy

7c777 reserves the right to amend this privacy policy as necessary. If any significant changes are made:

• The updated date on this page will be changed.
• Registered users will be notified by email or app notification.
• Where required, consent will be sought again for new terms.

Continuing to use the site after changes have been made will be considered acceptance of the revised policy. We therefore recommend reviewing this page regularly. To learn about the general terms and obligations for using our services, please read our Terms and Conditions.

11. Contact Us

If you have any questions or feedback about this privacy policy, or wish to submit a request to exercise your rights, please contact us. Our customer support team is available 7 days a week, 24 hours a day, in both Bengali and English.

For answers to more general questions, visit our FAQ section — there you will find answers to common questions about accounts, payments, and privacy.